Terms and conditions of sale

General conditions of sale of the products sold on https://www.kissnutrition.fr

Last updated 20/01/2024

Article 1: object

These terms and conditions govern sales by the company Kiss Nutrition 366 Route De Sète, Saint-Jean-de-Védas 34430 Saint-Jean-de-Védas de Nutrition.

Article 2 - Price

The prices of our products are shown in euros, inclusive of all taxes (VAT and other applicable taxes on the date of the order), unless otherwise stated, and excluding processing and shipping costs. For orders shipped to countries other than mainland France, you are considered the importer of the product(s) in question. Customs duties, other local taxes, import duties, or state taxes may be payable. These duties and amounts are not the responsibility of the company. Kiss NutritionThese costs are your responsibility, including all declarations and payments to the relevant authorities and organizations in your country. We advise you to inquire about these matters with your local authorities. All orders, regardless of origin, are payable in euros. The company Kiss Nutrition reserves the right to change its prices at any time, but the product will be billed based on the price in effect at the time the order is validated and subject to availability. The products remain the property of the company Kiss Nutrition until full payment of the price. Please note: as soon as you take physical possession of the ordered products, the risk of loss or damage to the products is transferred to you.

Article 3 - Orders

You can place your order: On the Internet: https://www.kissnutrition.fr/ The contractual information is presented in French and will be confirmed no later than when your order is validated. The company Kiss Nutrition reserves the right not to register a payment, and not to confirm an order for any reason whatsoever, and more particularly in the event of supply problems, or in the event of difficulties concerning the order received.

Article 4 - Validation of your order

Any order placed on the website https://www.kissnutrition.fr/ Placing an order implies acceptance of these General Terms and Conditions. Any order confirmation constitutes your full and unreserved acceptance of these General Terms and Conditions of Sale. All data provided and the recorded confirmation will serve as proof of the transaction. You acknowledge having full knowledge thereof. The order confirmation will serve as your signature and acceptance of the transactions carried out. A summary of your order information and these General Terms and Conditions will be sent to you in PDF format via the email address used to confirm your order.

Article 5 - Payment

By confirming your order, you agree to pay the indicated price. Payment for your purchases is made by credit card through the secure PayPal or Skrill systems. Your card will only be charged when your order is shipped. In the case of partial shipments, you will only be charged for the shipped items.

Article 6 - Withdrawal

In accordance with the provisions of article LPursuant to Article L. 121-21 of the French Consumer Code, you have a 14-day withdrawal period from the date of receipt of your products to exercise your right of withdrawal without having to provide any justification or pay any penalty. Returns must be made in their original condition and complete (packaging, accessories, instructions). In this context, you are responsible for the condition of the returned goods. Any damage to the product during this period may invalidate your right of withdrawal. Return shipping costs are [amount missing]. In the event of exercising your right of withdrawal, the company [name missing] Kiss Nutrition will proceed with the refund of the sums paid, within 14 days of notification of your request and via the same payment method as that used when ordering. EXCEPTIONS TO THE RIGHT OF WITHDRAWAL In accordance with the provisions of article L.Article 121-21-8 of the French Consumer Code states that the right of withdrawal does not apply to: The supply of services fully performed before the end of the withdrawal period and whose performance began after the consumer's express prior agreement and express waiver of their right of withdrawal. The supply of goods or services whose price depends on fluctuations in the financial market beyond the control of the professional and likely to occur during the withdrawal period. The supply of goods made to the consumer's specifications or clearly personalized. The supply of goods liable to deteriorate or expire rapidly. The supply of goods which have been unsealed by the consumer after delivery and which cannot be returned for reasons of hygiene or health protection. The supply of goods which, after delivery, are, by their nature, inseparably mixed with other items; the supply of alcoholic beverages where delivery is delayed beyond thirty days and whose value agreed upon at the conclusion of the contract depends on market fluctuations beyond the control of the trader; the supply of audio or video recordings or computer software which have been unsealed by the consumer after delivery; the supply of a newspaper, periodical or magazine, except for subscription contracts for such publications; transactions concluded at a public auction; the supply of digital content not supplied on a tangible medium where performance has begun after the consumer's express prior consent and express waiver of their right of withdrawal. Article 7 - Availability Our products are offered as long as they are visible on the website https://www.kissnutrition.fr/ and while stocks last. For products not held in stock, our offers are valid subject to availability from our suppliers. If a product becomes unavailable after you place your order, we will inform you by email. Your order will be automatically cancelled and no payment will be taken. Furthermore, the website https://www.kissnutrition.fr/ does not intend to sell its products in large quantities. Therefore, the company Kiss Nutrition reserves the right to refuse orders for identical items.

Article 8 - Delivery

Products are delivered to the delivery address provided during the ordering process, within the timeframe indicated on the order confirmation page. In the event of a shipping delay, you will receive an email informing you of any potential impact on the delivery timeframe initially provided. In accordance with legal provisions, in the event of a delivery delay, you have the option to cancel the order under the terms and conditions defined in Article [Article number missing in original text]. L Article 138-2 of the Consumer Code. If you receive the product in the meantime, we will proceed with the refund and shipping costs in accordance with the conditions of the article. L Article 138-3 of the Consumer Code. In the case of deliveries by a carrier, the company Kiss Nutrition cannot be held responsible for delivery delays due solely to customer unavailability after several appointment proposals.

Article 9 - Warranty

All our products benefit from the legal guarantee of conformity and the guarantee against hidden defects, provided for by articles 1641 and following of the Civil Code. In the event of non-compliance of a product sold, it may be returned, exchanged or refunded. All complaints, requests for exchange or refund must be made by mail within 30 days of delivery. The products must be returned to us in the state in which you received them with all the elements (accessories, packaging, instructions, etc.). The shipping costs will be reimbursed to you on the basis of the price invoiced and the return costs will be reimbursed to you on presentation of the supporting documents. The provisions of this Article do not prevent you from benefiting from the right of withdrawal provided for in Article 6.

Article 10 - Liability

The products offered comply with current French legislation. The company's liability Kiss Nutrition The company cannot be held liable for any failure to comply with the laws of the country where the product is delivered. It is your responsibility to check with local authorities regarding the import or use of the products or services you intend to order. Furthermore, the company Kiss Nutrition cannot be held responsible for damages resulting from misuse of the purchased product. Finally, the company's liability Kiss Nutrition cannot be held liable for any inconvenience or damage inherent in the use of the Internet network, including service interruptions, external intrusions, or the presence of computer viruses.

Article 11 - Applicable law in the event of disputes

The language of this contract is French. These conditions of sale are subject to French law. In the event of a dispute, the French courts will have sole jurisdiction.

Article 12 - Intellectual property

All elements of the site https://www.kissnutrition.fr/ are and remain the exclusive intellectual property of the company Kiss NutritionNo one is authorized to reproduce, exploit, redistribute, or use in any way whatsoever, even partially, any elements of the site, whether software, visual, or audio. Any simple or hypertext link is strictly prohibited without the express written consent of the company. Kiss NutritionArticle 13 - Personal Data The Company Kiss Nutrition reserves the right to collect personal information and data about you. This information is necessary for processing your order and improving the services and information we provide. It may also be shared with companies that contribute to these services, such as those responsible for order fulfillment, processing, and payment. This information and data are also retained for security purposes and to comply with legal and regulatory obligations. In accordance with the French Data Protection Act of 6 January 1978, you have the right to access, rectify, and object to the personal information and data concerning you, directly on the website.

Article 14 - Archiving Proof

The company Kiss Nutrition will archive purchase orders and invoices on a reliable and durable medium constituting a faithful copy in accordance with the provisions of Article 1348 of the Civil Code. The company's computerized records Kiss Nutrition will be considered by all parties concerned as proof of communications, orders, payments and transactions between the parties.

Kiss Nutrition is a seller partner of the Cocote marketplace and is registered with Lemon Way, a payment institution authorized by the ACPR in France on 24/12/2012 under number 16568